Contact information
Get in Touch
Have a question about an order, a product, shipping, or a return? Or just want to say hello? We'd love to hear from you. Our team is happy to assist with any general inquiries and is committed to providing thoughtful, attentive customer service every step of the way.
Contact Details
Business Name Rewear Studio
Customer Support Email rewearstudio.to@gmail.com
Email is currently our primary method of customer support, and it's the fastest way to reach our team.
Customer Support Hours
Monday–Friday 9:00 AM – 5:00 PM (Eastern Time)
Inquiries received outside of business hours, on weekends, or on Canadian public holidays will be answered on the next business day.
Response Time
We aim to respond to all customer inquiries within 1–2 business days. During collection launches, sales, holidays, or periods of high inquiry volume, response times may be slightly longer—thank you in advance for your patience.
Before Contacting Us
To help us assist you as quickly as possible, please include the following when reaching out:
- Your full name
- Your order number (if applicable)
- A brief description of your question or issue
Having this information on hand helps us resolve your inquiry more efficiently.
Policy Information
Before reaching out, you may find it helpful to review our:
- Shipping Policy
- Return Policy
- Terms & Conditions
- Privacy Policy
Many common questions are already answered there.
Thank You
Thank you for supporting Rewear Studio. Every order helps give a beautiful piece a second life, and we're so grateful you've chosen to shop small with us.